Shipping Policy
At Elevate Colombian Coffee, we are committed to delivering your coffee fresh, fast, and securely to your doorstep.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once processed, your order is prepared for prompt shipment.
Shipping Locations
We currently ship exclusively within the United States. At this time, we do not offer international shipping options.
Order Tracking
Once shipped, you will receive a confirmation email with a tracking number to monitor your premium coffee's journey in real time.
Delivery Estimates
Calculated at Checkout
Shipping rates are based on your location and selected method. Standard Shipping typically takes 3–5 business days, while Expedited Shipping arrives within 2–3 business days.
Lost or Damaged
Package Issues
If your order is lost or arrives in poor condition, contact us within 7 days. We will work with the carrier to ensure a replacement is sent.
Shipping Delays
While we strive for punctuality, delays may occur due to high demand or carrier issues. We appreciate your patience during these times.
Carrier Policy
Elevate Colombian Coffee is not responsible for delays caused by shipping carriers, but we will assist in resolving any major issues.
Contact Support Team
elevatecolombianco@gmail.comWe appreciate your trust in Elevate Colombian Coffee.